REFUND POLICY — Designer's Destiny (destiny.pk)
Last updated: July 14, 2026

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us within 3 days of delivery via WhatsApp/Call at 0333-7664690 or email designers.destiny@yahoo.com. If your return is accepted, we'll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE ITEMS
Certain items cannot be returned, including custom or personalized orders and items marked as final sale. Please get in touch if you have questions about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

EXCHANGES
The fastest way to get what you want is to return the item you have (once the return is accepted) and place a separate order for the new item.

REFUNDS
We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be refunded via your original payment method or as store credit for COD orders. Please note it can take some time for your bank to process and post the refund.

CONTACT
Email: designers.destiny@yahoo.com
WhatsApp: 0333-7664690
Mail: Designer's Destiny, 19/A Muhammadi Market, Shah Alam Market, Lahore, 54000, Pakistan